Create a new complaint
Create a new complaint
The Auditing, Compliance and Corporate Social Responsibility Commission guarantees the confidentiality of anybody using the ethical communications channel.
The OHL Group guarantees an adequate management of all complaints received, which will be treated on a totally confidential basis in accordance with the internal procedure of the complaints channel, monitored by OHL’s Auditing, Compliance and Corporate Social Responsibility Commission.
All complaints received will be duly analyzed, in an unbiased and confidential manner, through a platform directed and supervised by the Auditing, Compliance and Corporate Social Responsibility Commission. This platform may only be accessed by the Head of Compliance and Vice-Secretary of the Commission, who will in no event disclose a bona fide complainant’s identity, unless his/her express consent is provided or this is required by the competent authorities, in which case the complainant will be previously informed.
The Group undertakes to carry out any disciplinary, sanctioning and judicial processes applicable, until their completion.
At any time, the complainant may abandon or withdraw his/her complaint, through this same channel, providing thee reference number assigned.
DATA PROTECTION CLAUSE FOR OBTAINING THE DATA SUBJECT'S CONSENT PRIOR TO SENDING THE COMPLAINT
By filing the complaint you are consenting to the processing of your personal data by Obrascón Huarte Laín, S.A. (OHL) with registered address at Torre Espacio Paseo de la Castellana, 259 D - 28046 Madrid in order to manage the processing of your complaint and, if necessary, carry out the corresponding investigation that may result from it. Moreover, you are consenting to the communication of your personal data provided through the form and those generated by the use of the platform, to all OHL affiliates that could be involved in providing a response to the complaint raised in order to duly manage it. Please see all OHL affiliates here. We also inform you that the information provided and generated may be brought to the attention of the competent authorities when necessary, maintaining the highest security measures.
In order to provide an adequate response to you claims, we also inform you that such responses and any kind of communications with respect to your complaint, will be carried out through the platform to which you will have access at any time so that you can monitor your complaint. Please note that we will notify by email any change or update in your complaint so as to remind you the possibility to access to the platform.
You may exercise at any time your rights to access, rectification, cancellation and objection before Obrascón Huarte Laín, S.A. (OHL) both by writing to Torre Espacio Paseo de la Castellana, 259 D - 28046 Madrid attaching a copy of your ID card or by sending an email with the same document addressed to firstname.lastname@example.org.
The complaint will be saved now.
The complaint will be saved now. And it will sent to the Ethic Channel Manager